This is for the byACRE Ultralight, Overland and Nordic Pioneer walker rollators. It comes in two sizes:
Compact/Regular
Wide Track
(If you have an Overland or Nordic Pioneer, you will need the Wide Track size).
You can watch an instructional video on how to replace these here:
Before you begin: The cross lock is the small metal part near the left underside of the seat. It has a small “hook” potrusion which reaches under the larger plastic part when the rollator is unfolded, and locks it into place. If this part is bent or worn, then it may not lock properly into place when unfolded. Similarly, if the plastic part it hooks onto is worn, it may not grip and lock properly.
Note that it doesn’t always need to make a clicking sound when it locks, and even if it doesn’t “click” it may still work. When unfolded, hook your finger into the hole in the seat, and pull up on the front side of the seat. If it folds, then the metal cross lock part likely needs to be replaced.
We endeavour to dispatch from our warehouse in Port Macquarie NSW within one to two working days after receiving payment.
Delivery times after we dispatch vary depending on destination. For example, for Sydney and Brisbane shipping usually takes one business day. Melbourne usually takes two working days.
We do not offer free shipping because the cost of freight varies greatly depending on where the item will be sent in Australia. We think it is fairer to keep the price as low as we can and add freight costs that reflect the actual cost of freight rather than inflate the price to subsidise the shipments to the more costly areas.
To find out your freight costs, simply place the item in your cart and add your address, then the online shop will calculate it for you.
