We endeavour to dispatch from our warehouse in Port Macquarie, NSW 1-2 working days after receiving payment. Delivery times after we dispatch vary depending on destination. For Sydney and Brisbane there is 1 business day. Melbourne is 2 working days.
We do not offer free shipping because the cost of freight varies greatly depending on where the item will be sent in Australia. We think it is fairer to keep the price as low as we can and add freight costs that reflect the actual cost of freight rather than inflate the price to subsidise the shipments to the more costly areas. To find out your freight costs, simply place the item in your cart and add your address, then the online shop will calculate it for you.
Please see further shipping information here.
We hope your walker is right for you but if you need to return it, in many cases we can arrange for the courier to pick it up from you. Please see our full returns policy here under the heading "Returns".
